We provide VOIP, PBX and IP telephony services to businesses in Singapore. Our services are easy to use. The services are activated within 1 day.
VOIP can offer you significant savings in both CAPEX as well as OPEX. To start with first of all there is no capital expenditure on PBX system, laying telephone line to your office, special cabling for phone to each desk. Besides this the calling rates on voip are usually lower with best savings made in international calling.Read More
Since the telephony solution is cloud based, lot of flexibility is available. You could easily add users, add departments, setup IVR, create voice prompts, call queues, business hour prompts, record calls and listen to recordings. These features give professional image to your company. And all this can be done in few minutes using a cloud setup.Read More
VOIP based telephone systems often offer significant mobility. Since there is no hardware to be installed and you use phone on internet the setup in simple. Even if you were to shift your office, its easy you just go to new place and plug in phones and it works perfectly fine. In case your job requires you to be mobile, then this is a perfect solution.Read More
Softphones are the one which are installed on your android or iOS phone or on your desktop / laptop. They are in the form of a software hence the world softphone. These are best suited for mobile professionals who always need to be on move. When you sign up our plan, you get free softphone from us. No matter where you are, so long as you are connected to the internet the call can be routed to you.
Hardware phones are like typical desk phone. However instead of normal telephone plug they are plugged into J45 network jack. Through this the phone connects to internet and call can be routed to/ from this phone. Because they are generally fixed to a location they are not suitable for mobile professionals. However IP desk phones, offer a better communication experience than softphones as they have dedicate circuits for voice processing.
You can receive incoming call on these numbers. You can publish these numbers on your card and when client calls you the call will be routed to you.
You can make outbound calls from these numbers. This can be done using your softphone or hardware IP phone.
System keeps the record of calls. So in case you need to investigate the call details, then it is available via web self service portal.
You can take a single telephone number and share it among all your employees. This number then becomes your corporate identity.
If you wish, you can have individual DID’s for every employee at an extra cost.
While the call is ongoing it can be put on hold mode, especially when the caller or receiver wants to verify something.
You can have unlimited concurrent call simultaneously coming in or being made out of your account.
International call starts at local rates for most of the destination. The rate for most of the countries is below 3 Cents per minute.
If using a softphone, you can receive an incoming call on your Singapore number even if you are abroad.
If the call is received outside business hours, a message will play that the office is closed.
On an incoming call, the caller can dial an extension and the call will be routed to the right person.
System plays a message, Dial 1 for sales 2 for finance. Caller then dials the right number to reach to somebody in that department.
Example if set to 30 minutes then call is terminated after 30 minutes. This is good to ensure that calls do not last too long.
If using departmental routing, you can have simultaneous ring. In that case the call will be routed to all people in that group and their phone will ring at same time.
If the caller is busy on another call the call will be redirected to the voicemail.
If required you can transfer an ongoing call to another extension.
All incoming call will display the caller id so long as the caller has not barred this.
A user can set his status to “Do not Disturb” in that case calls can not be routed to him.
All calls use High definition voice. This is clearer than normal telephone calls.
You can call another extension within the company and it is free of any charges.
We offer DID numbers from both batches. However do note 6* numbers are available only to people and businesses in Singapore.
You can add additional international numbers to your pack. Currently we offer numbers in USA, Canada and UK.
We provide softphone app for both Windows and Mac. This way you can install it on your laptop or PC.
We provide softphone app for both Android and iOS. Install it on your phone to connect from anywhere in the world.
If your job is primarily from a single location, we can provide you IP deskphone at extra cost. These have best voice quality.
It is possible to enter into instant conference by adding a person or two in the ongoing call.
Optionally do one off call recording in the softphone.
For our Small office we were looking for a telephone system. SIPTEL VOIP Proved to be the perfect match. We share 1 office number in 10 users via a PBX setup. Coast has significantly reduced.Maria Director
Best VOIP telephone service in Singapore. It was easy to set it up. I travel a lot to malaysia and Indonesia. Now I can receive call directly on mobile phone, while abroad.Jason Manager
For our IT support operations we needed a setup with Singapore VOIP number and connectivty from abroad. Setup provided by SIPTEL works as expected. Perfect solution.Bala IT Manager
Our team is always mobile, and allowing them to connect to client using their mobile phone is what we want to avoid. SIPTEL VOIP solution in this case works best.JD Director