What is a SIP phone in Singapore?
Know more in detail about SIP phone protocol and two types of SIP phones.
Basics of SIP Phone
SIP Stands for Session Internet Protocol. In Simple terms, SIP phone stands for a phone system which connects through the internet. While in conventional telephony, you need copper wires installed to be able to connect to the phone, there is no such requirement in SIP protocol. You can link to telephone system even by using mobile internet.
A key thing to note here – Even if SIP connects over the internet, it can make and receive calls to any landline or to the mobile number. SIP is not like or any other calling app, which is typically restricted on calling to people who are using that app.
SIP Phones are of two types:
SIP hard phone
These are hardware phones which look like any other old type phone. See the photo on the side and you will get an idea. The picture here is of a Cisco SIP phone. While it looks much like conventional phone, it is connected to a RJ-45 (Ethernet cable) jack just like your computer. This way the phone is able to connect to the internet to make or receive calls.
It is a general experience that hardphones are able to give the best voice quality and call completion compared to softphones. This is because most of the time these are connected via a LAN cable (So work better than wireless) and these have dedicated circuits for voice processing.
If your job is deskbound, then we will recommend you to consider a hardware phone as your primary SIP phone. However for this phone to work, you must be connected to the internet.
Soft SIP Phone
As the name suggest, this is a software program phone, that can be installed on your computer, laptop or on your mobile phone. Many free software SIP phone clients are available on internet and in Android and iOS marketplace. A sample of this is shown on the picture here.
SoftPhone Benefits
The Key benefit of the software SIP phone, is that it is completely mobile. Your phone in this case travels with you. If you have installed it on your mobile phone, then it sits in your pocket, and anytime a call is routed it will ring on your phone which you can attend to.
If the SIP phone is installed on your laptop or desktop, then you can communicate and make / receive calls while working on your PC. Moreover the data from such software can be integrated with other applications like CRM or dialer software.
Have both Hardware as well as Software SIP Phone
Standard VOIP Plan Pricing
Prices in SGD
Pricing for standard VOIP plan starts at 19 SGD per month for 1 user. With higher number of users the pricing will come down. No setup required at your location. Just connect through internet and the phone system works.
Standard VOIP
VOIP-1
Recommended for 1-10 Users
$19/mth/user
*High speed internet required.
*Minimum 1 User
6*Local |
1 Singapore Number Included |
Unlimited |
Free Incoming |
2 Cents |
Per Minute Local Charges |
5 Cents+ |
International Calling |
Minimum users |
No Limit |
No |
Minimum Commitment |
Use |
any Softphone |
Extra Cost |
Hardware Phone |
Fair Use |
Policy apply |
Setup Cost |
40 SGD per user (One time) |
VOIP-10
Recommended for 10+ Users
$15/mth/user
*High speed internet required.
*Minimum 10 Users
6*Local |
1 Singapore Number Included |
Unlimited |
Free Incoming |
2 Cents |
Per Minute Local Charges |
5 Cents+ |
International Calling |
Minimum users |
10 Users |
No |
Minimum Commitment |
Use |
any Softphone |
Extra Cost |
Hardware Phone |
Fair Use |
Policy apply |
Setup Cost |
40 SGD per user (One time) |
VOIP-30
Recommended for 30+ Users
$12/mth/user
*High speed internet required.
*Minimum 30 Users
6*Local |
1 Singapore Number Included |
Unlimited |
Free Incoming |
2 Cents |
Per Minute Local Charges |
5 Cents+ |
International Calling |
Minimum users |
30 Users |
No |
Minimum Commitment |
Use |
any Softphone |
Extra Cost |
Hardware Phone |
Fair Use |
Policy apply |
Setup Cost |
40 SGD per user (One time) |
Call Center Pricing Plan
If your call volume is higher than usual use, then select this plan. This plan is suitable for telemarketing, Call centers, Lead generation cold calling. We reserve extra capacity for you in this plan.VOIP-CC
Recommended
$25/mth/user
*High speed internet required.
6*Local |
1 Singapore Number Included |
Unlimited |
Free Incoming |
2 Cents |
Per Minute Local Charges |
5 Cents+ |
International Calling |
Minimum users |
No Limit |
No |
Minimum Commitment |
Use |
any Softphone |
Extra Cost |
Hardware Phone |
Setup Cost |
40 SGD per user (One time) |
Channel Based Pricing
Channel based pricing is suitable for establishments with their own inhouse PBX. In this case we just forward call to the static IP of your PBX. From there on configuring PBX and administering users is your responsibility. Number of channels represent number of concurrent calls allowed.$25/Channel/user
*High speed internet required.
Minimum 2 Channels.
6*Local |
1 Singapore Number Included |
Unlimited |
Free Incoming |
2 Cents |
Per Minute Local Charges |
5 Cents+ |
International Calling |
No |
Minimum Commitment |
PBX |
Use your own PBX |
Concurrent Calls |
Limited by number of channels |
International Calling Rates
Call internationally at local rates| Country | ISD Code | SGD per min from |
|---|---|---|
SINGAPORE |
65 |
$0.02 |
ARGENTINA |
54 |
$0.05 |
AUSTRALIA |
61 |
$0.07 |
AUSTRIA |
43 |
$0.21 |
BELGIUM |
32 |
$0.16 |
BRAZIL |
55 |
$0.05 |
CHILE |
56 |
$0.08 |
CHINA |
86 |
$0.2 |
COLOMBIA |
57 |
$0.09 |
CUBA |
53 |
$1.41 |
DENMARK |
45 |
$0.05 |
EGYPT |
20 |
$0.25 |
FRANCE |
33 |
$0.04 |
GERMANY |
49 |
$0.06 |
GREECE |
30 |
$0.04 |
HUNGARY |
36 |
$0.12 |
INDIA |
91 |
$0.05 |
INDONESIA |
62 |
$0.11 |
ITALY |
39 |
$0.05 |
JAPAN |
81 |
$0.09 |
MALAYSIA |
60 |
$0.05 |
| Country | ISD Code | SGD per min from |
|---|---|---|
MEXICO |
52 |
$0.11 |
NETHERLANDS |
31 |
$0.06 |
NEW ZEALAND |
64 |
$0.07 |
NORWAY |
47 |
$0.06 |
PERU |
51 |
$0.63 |
PHILIPPINES |
63 |
$0.28 |
POLAND |
48 |
$0.25 |
ROMANIA |
40 |
$0.04 |
RUSSIA |
7 |
$0.09 |
SOUTH AFRICA |
27 |
$0.18 |
SOUTH KOREA |
82 |
$0.05 |
SPAIN |
34 |
$0.05 |
SRI LANKA |
94 |
$0.28 |
SWEDEN |
46 |
$0.05 |
SWITZERLAND |
41 |
$0.09 |
THAILAND |
66 |
$0.12 |
TURKEY |
90 |
$0.06 |
UNITED KINGDOM |
44 |
$0.07 |
USA |
1 |
$0.05 |
VENEZUELA |
58 |
$0.12 |
VIETNAM |
84 |
$0.11 |
Next steps
Usually, activation is completed in 2 days once signed documents are presented. Document signing and verification procedure are carried according to guidelines of Info-communications Media Development Authority of Singapore.-
1
Send Enquiry
Contact us today for signing up the plan
-
2
Sign Documents
Sign contract & terms and conditions
-
3
Provide ID Documents
Company Bizfile or personal ID copy
-
4
Verification
Verification of ID and documents
-
5
Activation
Services activated