What is a SIP phone in Singapore?
Know more in detail about SIP phone protocol and two types of SIP phones.
Basics of SIP Phone
SIP Stands for Session Internet Protocol. In Simple terms, SIP phone stands for a phone system which connects through the internet. While in conventional telephony, you need copper wires installed to be able to connect to the phone, there is no such requirement in SIP protocol. You can link to telephone system even by using mobile internet.
A key thing to note here – Even if SIP connects over the internet, it can make and receive calls to any landline or to the mobile number. SIP is not like or any other calling app, which is typically restricted on calling to people who are using that app.
SIP Phones are of two types:
- Hardphones or Deskphones
- Software SIP Phones
SIP hard phone
These are hardware phones which look like any other old type phone. See the photo on the side and you will get an idea. The picture here is of a Cisco SIP phone. While it looks much like conventional phone, it is connected to a RJ-45 (Ethernet cable) jack just like your computer. This way the phone is able to connect to the internet to make or receive calls.
It is a general experience that hardphones are able to give the best voice quality and call completion compared to softphones. This is because most of the time these are connected via a LAN cable (So work better than wireless) and these have dedicated circuits for voice processing.
If your job is deskbound, then we will recommend you to consider a hardware phone as your primary SIP phone. However for this phone to work, you must be connected to the internet.
Soft SIP Phone
As the name suggest, this is a software program phone, that can be installed on your computer, laptop or on your mobile phone. Many free software SIP phone clients are available on internet and in Android and iOS marketplace. A sample of this is shown on the picture here.
The Key benefit of the software SIP phone, is that it is completely mobile. Your phone in this case travels with you. If you have installed it on your mobile phone, then it sits in your pocket, and anytime a call is routed it will ring on your phone which you can attend to.
If the SIP phone is installed on your laptop or desktop, then you can communicate and make / receive calls while working on your PC. Moreover the data from such software can be integrated with other applications like CRM or dialer software.
Have both Hardware as well as Software SIP Phone
Certain setups will allow you to do login to SIP phone from two instruments. In that case you may have both a hardware as well as software SIP phone. So when you are in the office, on your desk, you can use the hardware phone, but while on move, you can use same number and extension using a software sip phone.
Standard VOIP Plan Pricing
Prices in SGD
Pricing for standard VOIP plan starts at 28 SGD per month for 1 user. For more users, you can buy 10 user pack. After 10th user, the pricing is flat at 10 SGD per additional user.
- 6*Local Singapore Number
- Unlimited Free Incoming
- 1.7 Cents Per Minute Local Charges
- 4 Cents+ International Calling
- Minimum users No Limit
- No Minimum Commitment
- Use any Softphone
- Extra Cost Hardware Phone
Pricing depends on the number of users
|No. of Users||Subscription Price PM|
|1||28 SGD for 1 user|
|2||56 SGD for 2 users|
|3||84 SGD for 3 users|
|4-10 Users||150 SGD for 10 user pack|
|11 Onwards||150 SGD + 10 SGD for every user above 10|
Choose Your Plan Today!
Business VOIP Plan
For businesses of all sizes, we offer a Standard VOIP plan. Standard VOIP plan is for normal B2B calling . The price starts at 28 SGD per user per month for 1 user and it goes down with every additional user.
Call Center Plan
In case your business involves heavy outgoing calls then this plan is right for you. Some businesses need a significant calling capacity. In such a case select this plan. Example of such businesses is recruitment business, marketing departments etc.
International Calling Rates
Call internationally at local rates
|Country||ISD Code||SGD per min from|
|Country||ISD Code||SGD per min from|
Usually, activation is completed in 2 days once signed documents are presented. Document signing and verification procedure are carried according to guidelines of Info-communications Media Development Authority of Singapore.
Contact us today for signing up the plan
Sign contract & terms and conditions
Provide ID Documents
Company Bizfile or personal ID copy
Verification of ID and documents
Some reasons why you should engage SIPTEL.
No lock-in period
Notice period of 1 month
No Account minimum
Small accounts accepted
HD voice, great experience